Talk to a licensed broker
Two offices, one filer code, both languages. Call, email, or send the form and a licensed customs broker will get back to you Monday to Friday, from 7:30 am in Cataño and 8:00 am in Orlando until 5:00 pm, local time.
Reaching us
Phone is fastest: 787-705-9136 in Cataño, 321-263-1721 in Orlando. Email works around the clock: julio@juliorodriguez.com. Either way you reach the brokerage team directly, not a call center, and you can hold the whole conversation in English or Spanish.
Cataño office
Orlando office
524 Mid Florida Dr, Suite 201
Orlando, FL 32824
Hours: 8:00 am to 5:00 pm, Monday to Friday
Miami
Service area, not an office yet: we work PortMiami and MIA every day from Cataño and Orlando.
A Miami office is in the plans.
FAQ
What are your business hours?
Cataño: 7:30 am to 5:00 pm, Atlantic time. Orlando: 8:00 am to 5:00 pm, Eastern time. Monday to Friday at both. Email anytime and we will pick it up the next working morning at the latest.
Which office should I contact?
Either one reaches the same team and the same filer code. Island freight naturally starts in Cataño and mainland freight in Orlando, but any entry can be handled from either desk.
Can I visit in person?
Yes, at the Cataño or Orlando office. Call first so the right person is at the desk when you arrive.
Start the conversation
One call or one form. A licensed customs broker reads every inquiry, and the first conversation costs nothing.
CTPAT certified broker · EWV